Overview:

HK9 Security Services Ltd has an excellent reputation. We are well known as providing top notch professional security Services, and have strong ties with our Customers, whose respect we have earned over time.

From time to time, we may receive information inquiries about our company from members of the news media. News reports about our services can assist members of the public, including our customers, potential customer, and business partners to appreciate what we do and how we swerve our communities. We try to be open to media inquiries and to supply them with truthful information.

Purpose:

This policy aims at ensuring that we always strive to provide relevant, truthful, timely, and complete information in response to media inquiries.

Scope:

This policy is intended to apply to all personnel employed by the company.

Designation of Company Spokesperson:

 The Company Director is the person responsible for communicating behalf of the company.

In doing so, our goals include:

with the media on

• Heightening public understanding and awareness of the company and the services we provide as well as our potential for development and growth.
• Encourage the public to adopt and maintain a strong positive image of our company and the work it does.

On occasion, non-employees of our company may be designated to speak to the media on our behalf under the supervision of the company Director. The Director may give such a designated spokesmen training, counseling, and practice for addressing media inquiries and may  sometimes  furnish  them  with  talking  points  on  a  particular  issue.

Media Communication Guidelines:

 If a representative of the seeking:

media contacts an employee of the company, they may be

• Particular information about the company and the services that it
• Information about sudden events, including legal and regulatory actions, accidents, thefts, arrests, employee or customer complaints or natural disasters.
• Comment or reaction to new developments in the security industry or concerning our services;
• Background information for more general news stories involving the communities our company serves.

Any calls from media representatives should be forwarded to corporate communications. Employees should not say that they are not permitted to speak with reporters or that they must get permission to do that. Instead, reporters should be told that the company policy is to send all media questions to the company Director whose phone number is [Insert here phone number].

The media representatives should be extended the same professionalism and politeness that we show to customers and other members of the public. Their inquiries should be answered with a referral to the Director quickly. This is an important part of promoting our company and its image.

Employees contacted by the media should immediately inform the Director who may ask for your assistance in preparing a response. Do not permit a media representative pressure you to immediately respond to questions, since a considered response is always preferable and more likely to convey relevant and correct information.

Photograph and Film Guidelines:

When a media representative asks to be allowed to take photos or film inside our premises or at a worksite, their request should be forwarded to the company Director. Without the Director’s approval, no such permission can be granted. The Director will not give approval except after consulting with the manager of the site.

Factors to be considered in deciding whether to grant such permission includes whether it will disrupt work operations, whether the company has anything to gain from granting the

request, the current condition and age of the facility, and whether the facility is currently clean and suitable to be pictured or filmed.

Media including camera crews may show up at our premises or a worksite, especially in a crisis situation or if some external organization or group has planned a boycott or demonstration at our premises or a worksite.

Such unannounced visits by media representatives and their camera crew should be treated professionally and politely. The Director should be notified immediately. The Director may want to contact the media Representative’s editor or other supervisor. They cannot be allowed to enter without permission.

Our company has no control over the taking of photos or filming outside our premises or worksites on public property, such as courtyards, walkways or public parking lots, so no employee should interfere with such activities there.

Members of the media should not be permitted to block the entrance and exit passages to our facilities or worksites or interfere with the normal conducting of business by our company and its customers.

Media representatives may be notified if our customers complain about any disruption they have caused as to access to walkways or parking lots. Employees should remain aware that anything that they say to the media may be reported in print or broadcast.

Seeking Media Coverage:

When an employee has an idea about good news story to provide to the media, they should seek permission to do so from the Director, who is the only one authorized to approve seeking media coverage. Do not contact the media without getting approval. Some types of news may be appropriate only for internal company promotion, such as in an employee newsletter.